Unfortunately, the ID you have provided is from a different country than the address provided upon registration.
In order for us to continue processing your application please provide us with government issued ID from Georgia or a proof of residence for any address in Georgia.
Acceptable forms of Proofs of Residence include:
- A copy of your recent utility bill (not older than 3 months) bearing your name and address in the country of residence.
Examples of utility bills we accept are gas, water, electricity, landline, TV, or Internet bills).
- A bank statements (not older than 3 months) bearing your name and address in the country of residence.
- A rental agreement for your current accommodation bearing your name and address in the country of residence.
- A mobile phone bill (no older than 3 months) showing your name and address in the country of residence.
Please note that we cannot accept visa, or stamps in your passport as a proof of residence.
Click here to log into your account on our secure platform to submit the required information.
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Upon checking here, your account billing country is Georgia and the passport is addressed in Russia.
Please be advised that the country should matched what you have registered in the account. The bank statemnet is acceptable fpor address verification.