Hi,
Thanks for reaching out.
Your April payout was rejected as unfortunately, Envato will no longer support payments to any Russia based financial institutions, including unsanctioned banks or their subsidiaries.
As a reminder, we will only be able to facilitate your payouts if your payout destination is to a non-sanctioned bank located outside of Russia.
If this is an option for you, you need to let us know prior to the 29th of April so your next payout can proceed. Alternatively, please let us know if you would like to discuss making alternate arrangements like freezing your account/s or holding payouts going forward.
Thanks,
Kind regards,
Shaun