вот кратко из 7 страниц то, что может быть интересным.
__________________________________________________ _____
Accessing ESP - Sign In Issues and FAQs
We will continue to provide support for those who have not received the email and log in credentials and those who have, but who are experiencing difficulties accessing and using ESP. Please read through the FAQs below and we will do our best to help you with any issues reported.
Where can I find the ESP site?
Please bookmark this, it is the new ESP home page:
https://esp.gettyimages.com/
Where is my email invite to ESP
We have just finished sending out our last scheduled batch of ESP invite emails. If you have not received an invitation or cannot find it then please first check your email spam or bulk mail folder, as it may have been diverted to that.
Have all the contributors been sent an invite yet?
Yes. Whether you are an exclusive or non exclusive contributor then you should by now have received an ESP invitation email. The only exception to this is if you are also a video contributor. Video contributors should already have ESP access and we invited our video contributors to ESP with an email in June 2014. Even if you have not uploaded videos to iStock in a long time, please check your inboxes to see if you have missed or forgotten about your original invite.
I can't log in, what can I do?
If you have log in credentials but get an error message or are having any other trouble logging in to ESP then please try the clearing your internet browser cache and cookies. Clearing your browser cache and cookies solves the majority of log in issues. If you are unsure how to do this for your particular browser, there is a link to instructions below. Please try the following suggestions if you cannot log in to ESP:
• Check your original invite email and use the unique link provided in that
• Clear your internet browser cache and cookies
• Try to use the forgotten username and forgotten password links
• Entering your email address as your username may work for you
• Open a
Contact Ticket and we will do our best to help you
We are here to help you but in many cases contributors can help themselves by following the instructions provided above. Once again, clearing your browser cache and cookies has resolved the log in issues for a large number of contributors, so please do try to do that.
_______________
ответы
_______________
ESPloginhelp@gettyimages.com
Адрес для прямой связи
_______________
I don't know why, but I've been struggling for over a week trying to login to ESP but couldn't because the form kept resetting to blank. After trying just about everything recommended her and by Microsoft, I scoured the web for a solution and finally came across one that worked instantly; In the "Date and time" settings in Win 10 I turned on the "set time automatically" and WALLA!, I was able to log on with no trouble.
I hope this helps some people who are stuck on the login loop.
________________
The esp.gettyimages.com page isn’t working
esp.gettyimages.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
Thanks - we've had a few instances of this and it seems to coincide with spikes in traffic e.g. when we've just sent out a batch of invites. So, only guessing, but I'm imagining 100,000 new people will be hitting the site this morning, so it's possible performance may take a hit until things calm down a little. We will do whatever we can though to keep things running as they should be.
_________________
hello,
It looks like this morning I could finally access ESP. I did what I had already done many times, that is asking for a password reset email indicating my email address in the username field as well. Only, this time it worked.
Thanks to whoever worked in the background for this
Marco
__________________
I can't log in with Chrome.
I have the password, but with Chrome the log in page redirect to the same log in page. I clean the cookies, history, passwords, etc. and still the same. I open a ticket several days ago (using IE) and no answer yet.
Safari accept my password, but the page is all scramble and imposible to use.
The only browser that work is IE (that I never use and I don't like)
___________________
I also finally received the new username with no link... I can anyway log in using my old password and i have already uploaded a few pictures but only in Mozilla not in Crome(can't access in crome)... anyway better than nothing! I can't see the rejected photographs or the ones that have been accepted... things are improving at least
____________________