Сегодня тоже была продажа за € 0.01!
Написал письмо в саппорт с вопросом "не *** ли вы?" (зачеркнуто) "нет ли здесь какой ошибки?".
Заодно спросил про продажи за € 0.11, € 0.14, € 0.18 который тоже иногда бывают. Это никак не похоже на обещанные 50% отчислений.
Жду ответа.
Последний раз редактировалось Elisanth, 07.05.2015 в 02:05.
Пришел ответ. Спрашивал об одном. Навешали лапши о другом.
Придется еще раз написать им
Цитата:
Thank you for your email. I totally understand your concern and I will do my best to explain.
Mostphotos, as many other sites, like Shutterstock or Fotolia, is a microstock site where image prices are lower than traditional image banks due to subscriptions among customers. Instead, the volumes of sold images are often much, much larger.
We offer discounted prices to customer who sign up for our subscription plans. We are aware of the fact that the per-image price of the largest subscription plans can be perceived as low. Our largest volume plans are priced at Euro 0.35 per image. However, the average selling price is much higher. Our most popular subscription plan is priced at Euro 3.90 per image as an example. However, the customers who are still under an old subscription plan may pay less for a picture, which probably is the case here.
All sales contribute to your portfolio’s overall ranking on the site. Meaning that every sale of an image will help the ranking of your other images too, so that you get better and better exposure on the site. With better exposure you are also more likely to sell full price images for 25 EUR/image for a large res images. Therefore, it is valuable with sales of smaller amounts as they improve your overall ranking and exposure on the site.
You are able to opt out of subscription sales by checking a box in the Account tab on your account. However, I do not advise you to do that and I will inform you about the consequences of not selling through subscriptions:
Your entire portfolio will be excluded from searches made by subscription customers; meaning that the only visitors who will be able to discover your images are the ones not on subscription. As I previously mentioned, on Mostphotos every sale counts equally and we base our image ranking in search results on sales volume (as opposed to value as a key parameter. The larger volume of sales you have, i.e. the
more images you sell, the better your images will rank. Top ranking means better exposure and that is of course key to selling images. Our most successful Contributors sell through subscriptions partly as a mean to get better exposure and consequently also sell more of single photos for higher prices.
Of course, this is entirely up to you to decide. I just wanted to make sure you understand the consequences.
Последний раз редактировалось katatonia, 05.05.2015 в 21:57.
В догонку пришло еще письмо. Уже получше Ну, будем ждать.
Цитата:
Unfortunately there has been a misunderstanding with the reply that you received. We have detected a bug in our system which have led to some pictures on our site being sold to cheaply .*It should absolutely not be possible to sell your images for a price this low. We are immediately trying to take care of this matter and will of course compensate you for this. Thank you for taking your time to report this problem!
We are very sorry for the inconvenience this may have caused you.
Кто-нибудь грузил сегодня/вчера?
У меня на все файлы ошибки выдаёт, пробовал и ftp и через сайт, результат один:
Unable to move uploaded file или Internal server error
UPD: ответ из сапорта, всё ясно: Thank you for reporting this problem. Unfortunately we have some troubles with our image upload. We are working hard to solve this problem and it will hopefully be fixed within the next few days. We apologize for the inconvenience this may have caused you and would like to thank you for your patience.
Последний раз редактировалось Enser, 08.05.2015 в 12:00.
Письмо от них пришло :
""Currently, it is not possible to upload images to Mostphotos. We are working to fix the issue as soon as possible. If possible, please wait with your uploads until next week.