Мне ответили вчера, стандартная отписка - знаем о ситуации, работаем над проблемой. Ни слова о сроках, когда исправят((
Ниже текст ответа.
Thank you very much for contacting us; we apologize for this.
Our IT team is aware of the situation and currently working on the issue - please bear with us.
Sorry for the inconvenience and thank you for your understanding.