Приветствую всех.
Помогите советом.
Мне тут письмо на почту пришло такого содержания:
Dear
We thank you for choosing Moneybookers as your payment processor.
Due to a routine security check of your account you are kindly asked to cooperate in submitting the following set of documents:
1) a clear scanned color copy (front and back side) of a valid official identification document of yours with picture (such as an identity card, international passport or driving license) and;
2) a clear scanned copy of a paper address proof document (such as bank statement or utility bill) which has been issued on your name, within the last three months and sent via the regular post to the postal address, registered in your Moneybookers account.
(Please have in mind that we do not accept and process card statements and mobile phone bills, so such documents cannot be used for address proof.)
The documents should be scanned in high resolution in one of the following format files: PDF, JPEG, BMP, GIF, or TIF.
To submit the requested documents, please login to your account and go to 'My Account' > 'Email Support' > 'Account/Security' > 'You have requested information and/or documents from me'. Please make sure that you enter your correct Ticket Number in the cell provided (please use the Ticket Number that you see in the subject line).
Alternatively, you can send them via scanned e-mail to
verification@moneybookers.com or via postal mail to:
Moneybookers Ltd.
Welken House
10-11 Charterhouse Square
London
EC1M 6EH
United Kingdom
We thank you in advance for your cooperation in this matter and look forward to hearing from you soon.
Please accept our apologies for any possible inconvenience. Once the documents mentioned above have been received, the verification of your account may take up to two business days and you will receive confirmation that your account is fully verified. Please be advised that we are legally obliged to freeze your account if it is left unverified.
Best regards,
Zori
Moneybookers Security
Поэтому имеются вопросы.
1. С чего бы? Не первый ли признак для присвоения "торговца"?
2. Что хотят скан паспорта и выписку на коммунальные услуги, я понял, но чем можно заменить выписку на коммунальные услуги???
Я не оплачиваю их, вернее счета не на мое имя приходят. А вот адрес я именно этот верцифицировал (ждал письма по почте ).
3. Им все это через суппорт отправлять?
4. Интересно почему они обратились ко мне без имени и фамилии, а просто "Dear" как-то странно это... Может вообще ничего не отправлять? Меня пока не блокировали.