Немогу по пасть в свой аккаунт

[fet]

Хм, а мне письма с восстановлением даже в спам не ходят.

[fet]

Регулярный диалог в лайвчате )

"Thank you for choosing iStockphoto. A representative will be with you shortly.
You are now chatting with Melissa.
Dmitry: Hi
Melissa: Hi Dmitry, how may I help you?
Dmitry: I contributor. second month can not log into my account
Dmitry: Recover password letters do not come
Dmitry: I can give you your username and password?
Dmitry: try it yourself
Dmitry: ok?
Melissa: Can you tell me the membername for your account?
Dmitry: bla-bla@yandex.ru
Dmitry: dmitryfet
Melissa: I'm sorry for the delay. I'll be right with you.
Dmitry: ok
Dmitry: I want to get into my account
Dmitry: or withdraw money
Melissa: I can see that we are having some problems with the password reset link. However I was able to send you the working password reset link now
Dmitry: no letters
Dmitry: in spam too
Dmitry: can send to another address?
Melissa: I can only send that to the e-mail on the account
Melissa: I have sent that however it may take a few moments to arrive
Dmitry: but the letter does not come!
Dmitry: it does not come the second month! )
Melissa: Are you checking in the spam or junk folder as well?
Dmitry: yes
Dmitry: no have
Dmitry: can even withdraw money to my account in Skrill
Dmitry: ?
Melissa: I have sent you the password reset link. I work in client relations. Please send an e-mail to: artists@istock.com and they will be able to help you with your payout
Dmitry: I wrote to them 20 times
Dmitry: they say the same thing
Dmitry: but the letters do not come
Dmitry: I do not know what to do?
Melissa: Please send them the e-mail explaining the problem that you are having.
Dmitry: but it does not help!
Dmitry: I wrote many times
Melissa: I am very sorry about that but I am not able to help you with your account. Please send the e-mail to artists@istock.com you can also request them to call you in your e-mail
Dmitry: This happens every time
Dmitry: Thank you"

Таких бесед случилось уже штук 20 ) Есть идеи?

[_I_g0_r_]

fet, попробуйте связаться с pressure, автором этого сообщения.

[Krysty]

Тоже не могу зайти в аккаунт, пытаюсь восстановить пароль, письма не приходят. Писала в поддержку, от поддержки письма дошли))) Ответ поддержки:
I have sent an email to that address so that you can reset the password to access the account.
I hope this helps. Please let me know if you have any further questions.
Письма нет! Не знаю что и делать...

[vladlv]

Такая же штука была когда первый раз дипмету устанавливал. Тоже письма не приходили. Потом подождал несколько часов и зашел под своим паролем. И дип мета заработала

[Krysty]

Нет у меня дипметы, я даже экзамен не прошла...Первый раз напутала с загрузкой, решила, что мне еще рано на айсток, и около полугода вообще не заходила. Сейчас вот собралось небольшое портфолио, и решила попытаться, но видно не судьба((( Заходить через некоторое время пробовала, не пускает...