Я наверное что-то не то сделала.. вот что пришло
Thank you for applying for a
Payoneer Global Bank Transfer account.
Unfortunately, we were unable to process your application with the information provided.
In order to continue processing your application, we request that you provide a copy of a recent bank statement that shows the name on the account and the full account number.
You may block out any sensitive information.
Once we receive this, we will be able to continue processing your request.