Кто-то писал в саппорт когда заработает баланс счета? Или его вообще отключили?
Ну я сразу написал, и лучше бы это сделали все, вместо того чтобы спрашивать это на форуме.
Впрочем вот копия ответа в полном виде, изучайте:
Цитата:
Good afternoon,
Thank you for contacting us.
The recent Unification changes made to iStock's systems have had significant effects on contributors. If you aren’t yet aware of the Unification project, please see the following links:
This information has also been emailed to all contributors over the past few months. If you are not receiving iStock email announcements please check your spam folder and ensure the email address on your contributor profile is up to date.
A large part of the Unification project involves the retirement & replacement of many old and unreliable pages that contributors have had to use in the past to manage their accounts. The pages that currently may seem to have very limited function will actually no longer be needed in a few weeks. It's important to stress that this current state of affairs is a temporary and transitional phase for the site.
We'd like to thank you for your patience as we make these changes. Please be assured that we do understand the concern that the Unification changes are causing our contributors. The developers have made massive efforts to minimize the disruption caused, but we are looking to see if we can make the process a little less disruptive. Uploads are still working though and the inspectors are still inspecting.
It's important to state again that we are in the middle of a huge undertaking with regards to how contributors work with iStock. Almost everything is changing for contributors over the next few weeks and how you interact with iStock is getting a giant and overdue makeover. It's basically the biggest change to how iStock and contributors interact since iStock started charging money for downloads.
Here is a summary of which pages have changed, as well as some links you can use to access some of your contributor data even though it’s not currently displayed on the website.
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ESP - ENTERPRISE SUBMISSION PLATFORM
Contributors will soon be managing their accounts via the ESP (‘Enterprise Submission Platform’). This is the system that Video contributors have been using to upload files for several years. You will be able to upload via ESP, as well as via DeepMeta and qHero which will still be available. In addition though, ESP is where you will access your stats, sales data and generally manage your contributor account. ESP log in credentials are due to be sent out at the beginning of February.
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PAYMENTS
One thing that is not changing though is when you will be paid. If you had $100 or more in your account balance on the last day of December then you will be paid as normal i.e. on or before the 25th of January, just as in other months.
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STATISTICS CHARTS & CSV FILES
Regarding your old stats charts, those can still be accessed. You will need to be signed in to the iStock site, but they are still available here - it's possibly worth you bookmarking this link, which allows you to click back and forth to see the charts for other months: http://www.istockphoto.com/user_stat...GraphFileType=
You should still be able to see your most recent credit sales on the page linked below. It doesn't show the royalty amount or date, but the images that are top of the list should be your most recent credit sales. Hopefully that should help to fill in a few blanks when it comes to tracking what's happening with your sales.
The contributor account balances are no longer shown anywhere on iStock. We appreciate that not currently being able to see your live account balance on iStock is inconvenient, to say the least. It would certainly have been ideal if we had been able to seamlessly move from the old system to the new but the sheer scale and complexity of the changes mean that unfortunately this just wasn't possible, but we are working through the process as quickly as we can.
For now though, it is still possible to check your account balances with DeepMeta (https://contributors.gettyimages.com...065#post27663). It's also still possible for those who already have the iOS contributor app iLucidata installed.
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OTHER AFFECTED PAGES
You will no doubt have already noticed the changes made to the my_uploads pages. As we explained in the October newsletter, there needed to be a transition month between the two systems. Originally this was scheduled for December, but it was pushed back to January. This means that all royalty earnings data will be unavailable for the month.
The my_uploads page is therefore not showing royalty amounts any more but all sales are being correctly recorded. The my_uploads page is also not showing the file status column to indicate if files are pending, publishing or accepted. We will try to bring further clarity when we can regarding which sales data pages and stats etc will be accessible throughout this transition month.
We appreciate that these changes will cause some discomfort and upset but the decision to finally break away from our old and creaking technology platform had to be made. Fortunately it won't be too long before we are migrated to the new system. Thanks again for you patience and support. We will update this thread with any updates that we have regarding the Unification Project.
NOTICE: Although we try our best to offer useful advice on interpretation and other issues, you should bear in mind that nothing we say should be construed as legal advice on any particular issue or be considered a substitute for seeking proper counsel for your legal affairs.
IMPORTANT NOTICE: This message is intended only for the use of the addressee, and may contain information that is private, confidential or otherwise restricted from disclosure. If you are not the intended recipient, any distribution or copying of this communication is strictly prohibited. If you have received this in error, please notify iStock.com immediately by contacting help@istock.com
Дипмета, как уже писали выше, возможно не отображает все продажи, а только прямые или что-то вроде того.
в панельке внизу у меня отображаются новые продажи-превьюшки,однако ни по тайной ссылке о статистике,ни в дипмете их нет,там по нулям.так что баланса я не знаю точно, но вижу новые продажи превьшками)))))чуднооо
в панельке внизу у меня отображаются новые продажи-превьюшки,однако ни по тайной ссылке о статистике,ни в дипмете их нет,там по нулям.так что баланса я не знаю точно, но вижу новые продажи превьшками)))))чуднооо
Re: iStockphoto - Основные вопросы
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