Можем ли мы не знать о продажах?

[Nara]

Знакомый купил фотку в фотолии .Это было нескока дней назад но ниаких изменений на счету нет( с чем это может быть связано??

[Shad]

Мда, странно. Теоретически, конечно все возможно. Но на практике пока с таким не сталкивался.
Напишите в суппорт Фотолии с указанием id вашей фотографии, логина вашего знакомого и даты продажи. Интересно, что они ответят.

[Nara]

Спасибо за совет.Как только что-нибудь выясню дам знать

[Nara]

Вот что я им написала:
Some of my photos being purchased in the framework of Fotolia are not fixed as I am informed recently. The point is that purchaser (Artem Sahakyan)
get into touch with me and therefore I am surprised extremely since this sum are not accounted and correspondingly are not fixed in your site. I
ask you to make clear the situation because I intend to make our relations more transparent. Note the amount of money was withdrawing from purchaser’s account at Sep20 (current year).
The id of purchased photos are the following:
fotolia_1373565.jpg
fotolia_1892940.jpg
fotolia_3670332.jpg
fotolia_3768499.jpg
fotolia_3821887.jpg
fotolia_3843574[1].JPG
fotolia_4022501.jpg
fotolia_4022762.jpg


Please check the situation. Thank you



Answers: Fotolia : We are not sure we understand your request. Please describe in more detail how can we assist you. 10-16-2007 07:10 pm


и как им поподробнее обьяснить???(

[Shad]

Предложения надо бы по-проще строить. У меня английский тоже далек от совершенства, но я бы так написал:
Some of my photos was purchased couple weeks ago (Sep, 20), but I still don't see the money for this purchases. This sales is not appears in my Stat at all.

This is id's of purchased photos:
fotolia_1373565.jpg
fotolia_1892940.jpg
fotolia_3670332.jpg
fotolia_3768499.jpg
fotolia_3821887.jpg
fotolia_3843574[1].JPG
fotolia_4022501.jpg
fotolia_4022762.jpg

I have information about this sales directly from purchaser (Artem Sahakyan).
Please, make clear this situation. Why this sales not appear in my stats?

[Angarato]

Вот мой вариант:

Dear Fotolia!

Could you please clarify the following for me. As far as I know some of my images have
been purchased a few weeks ago and in particular on 20th of September of 2007.
However, it seems like if your statistical information with regards to those purchases
(downloads) has not been properly updated. As a result the credit amount is not reflected
on my account's Statistics correctly.
I've got the proof of the above mentioned purchases directly from purchaser (Artem
Sahakyan).
Please see the list of the downloaded Files' id's below:

fotolia_1373565.jpg
fotolia_1892940.jpg
fotolia_3670332.jpg
fotolia_3768499.jpg
fotolia_3821887.jpg
fotolia_3843574[1].JPG
fotolia_4022501.jpg
fotolia_4022762.jpg

I would really appreciate if you could please check your transaction log, fix the problem,
update my account's data accordingly and get back to me with your explanations of why did it happen.

Thank you in advance!
Sincerely,
[Your Name]

[Shad]

Хороший вариант.

[Nara]

Спасибо всем за помощь . Надеюсь на этот раз поймут, посмотрим что будет....

[Nara]

Очень зря я надеялась..Они опять не поняли..
Их ответ:
We are not sure we understand your request. Is this a statistics problem? or you are missing credits for sold images?
Все равно не устану повторяться..Я им еще раз напишу

[Shad]

Напишите, что-нибудь такое:
I'm missing credits for sold images. (Maybe this is a your statistics problem - you tell me).